SMS messaging terms

Program description

Deed & Cover LLC (Deed & Cover) operates an SMS program that sends account, service and coverage-related text messages to homeowners who have expressly opted in. Messages may include account verification, appointment confirmations, document requests, policy review reminders and responses to questions you send us.

How we collect consent

You provide express written consent by checking the SMS consent box when you create an account at deedandcover.com, by enabling messaging in your account settings, or by giving a licensed agent verbal permission that we record in your file. The consent language shown at sign-up reads:

"I agree to receive account and service text messages from Deed & Cover at the phone number provided, including messages sent by autodialer. Consent is not a condition of purchase. Message and data rates may apply. Message frequency varies. Reply STOP to cancel or HELP for help."

Consent is never a condition of purchasing any product or service, and we do not send marketing text messages to anyone who has not opted in.

Message frequency

Message frequency varies based on your account activity. Most members receive fewer than six messages per month.

Cost

Message and data rates may apply. Deed & Cover does not charge for text messages; your mobile carrier's standard rates apply.

Opting out

Reply STOP to any message to end the program. You will receive a single confirmation message and no further texts unless you opt in again. You can also turn messaging off in your account settings or email support@deedandcover.com.

Help

Reply HELP to any message for assistance, call (800) 555-0147, or email support@deedandcover.com.

Carriers and delivery

Supported carriers include AT&T, Verizon Wireless, T-Mobile, Sprint, US Cellular, Boost, MetroPCS and others. Carriers are not liable for delayed or undelivered messages. Delivery is subject to effective transmission from your wireless service provider.

Privacy

Phone numbers collected for SMS are used only for the purposes described here. We do not sell, rent or share mobile numbers or SMS consent with third parties or affiliates for their own marketing purposes. See our privacy policy for full details.

Contact

Deed & Cover LLC
1200 Market Street, Suite 400, Wilmington, DE 19801
(800) 555-0147 · support@deedandcover.com